Cancellations & Returns

Order Cancellation:

  • 1. Order Cancellation is allowed only till the time the order is not shipped. Once shipped an order cannot be cancelled.
  • 2. You can cancel your order anytime, however cancellation charges may be applicable. Cancellation charges will be charge as per following:
    • Within 24 Hours of placing the order – No Penalty
    • After 24 Hours of placing the order – 10% deduction of Invoice Value
  • 3. To cancel an order, please send email or give us call during our working hours.
  • 4. In case of prepaid orders with online payment (credit card / debit card / Wallet / bank transfers) the refund will be done in the same payment mode as originally used while placing the order.
  • 5. In most of the cases the refund takes 5-7 working days to reflect in your account, after we process your refund request.

Flin Technologies Private Limited reserves the right to cancel the order under following circumstances:

  • 1. Error / Mistake in product information on our website (error in price, specification, quantity etc.)
  • 2. Wrong or incomplete details provided while placing the order (incomplete address, wrong or no PIN code, phone number, etc.).
  • 3. Product not available.
  • 4. Delivery address is out of service area

Returns:

If for any reason, you want to return the product, you are free to reject accepting delivery at the time of delivery. However, in such cases the cancellation chares may be applicable. Your amount will be refunded back to you within 7 working day after receipt of product back to our facility.

In all others cases, product returns are not allowed. In case you find any issue with the product, please contact us via email, phone or whatsapp and we shall help you to resolve the issue with the product.